Carolyn’s role

Carolyn’s role

Carolyn takes a hands-on approach, especially with monitoring customer satisfaction.  She sets a bar of a minimum overall satisfaction of 80%.  This figure covers the broad areas of training, such as the relevance of the materials and the quality of the training.  Her expectation that the team must constantly deliver to the highest level is one of the things that defines us.  80% might sound ambitious, but the reality is that client and delegate feedback is consistently much higher, averaging around 90-100%.

This is a unique website which will require a more modern browser to work!

Please upgrade today!