Meet Errol Owl

Meet Errol – the online training tool spearheaded by Carolyn Blunt, an award winning contact centre specialist.

Errol allows you to follow up on classroom training by sending as many questions as often as you like. It helps you track the engagement and knowledge of your employees in a fun and supportive way.

 

The results of using Errol deliver proven return on investment through:

  • Increased sales
  • Reduced customer complaints
  • Higher levels of compliance and lower risk
  • Reduced interaction handling times

Watch ERROL in action:

 

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