We face problems every day and being able to solve problems is a key skill, particularly if you are a leader. Problems come in all shapes and sizes, they can be large scale or small, simple or complex, internal or external. Your ability to define the problem correctly and find suitable solutions is one thing; but also leaders need to remove root causes of problems to stop them happening again. This means being able to move past just the symptoms of a problem and conduct effective root cause analysis.

Feeling confident to spot problems and deal with them is also an essential part of problem-solving success. Understanding your own approach to thinking and idea generation is significantly linked.

In this course we will explore problems solving tools and techniques and practice solving problems in a safe and fun environment.

You may also like to consider our other programmes on ‘Innovation, Initative, Creativity and Challenge’ as well as ‘Decision Making’ and ‘Strategic Thinking and Planning’.

Really enjoyed the course, stayed focused throughout and it was really relevant.

- Stockton-on-Tees Borough Council

Thoroughly enjoyable and useful. Hard to improve the format.

- SMART Telesales

Excellent trainer delivery.

- Carphone Warehouse