Meet the experts

What makes us tick

Carolyn Blunt

Managing Director

After completing a degree in Management Sciences at Manchester University and a post-graduate Diploma in People Management (CIPD), Carolyn worked in HR and L&D for both large and small employers before becoming an in-house Training Consultant at Fujitsu Services in the Service Desk division. In 2003 Carolyn set up Real Results Training Consultancy and remained very much in the world of Service Desks, Contact Centres and Customer Services, working with clients such as United Utilities, Bupa, Serco and the Co-operative Insurance, designing both front-line and leadership programmes and huge culture change programmes. As well as running the company, Carolyn still loves to get stuck in with clients and relishes training design, delivery, coaching and speaking engagements. In her downtime, Carolyn enjoys relaxing with her family and horses.

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