Real Results Training is delighted to share with you that our Managing Director; Carolyn Blunt was recently announced as one of the Vcare Top 50 Customer Care Influencers. Those of you who have worked with Carolyn in their Contact Centre or follow her on Twitter will already know why but here is what Vcare said about the list….

When it comes to customer care across major industries, like Retail & E-Commerce, Wireless & Telecommunications, and Healthcare, there are plenty of smart minds out there. As a leader in outsourced customer service solutions, the customer care specialists at Vcare voted on fifty of the top thought leaders in our space. These experts make up our inaugural list of the Vcare Top 50 Customer Care Influencers.

These leading customer support experts go above and beyond to ensure their brands’ customers receive the very best experience; that’s because they know their business depends on customer loyalty, and customer service is a leading driver of loyalty and brand affinity.

We couldn’t have said it better ourselves!