Sharon Elphick


Sharon Elphick – Associate Trainer

Sharon’s training career began in the airlines when she worked for one of the U.K’s leading Charter airlines, Air 2000 (now Thomson).  Her role involved the induction training of all new cabin crew and promotion courses for senior cabin crew.

In 2001 she moved into call centre training in the Financial Services sector for RIAS who were part of the Fortis group (now Ageas).

In 2003 Sharon set up the Management Development Team and introduced a modular programme for all new managers in the business plus a new coaching programme. This supported managers coaching on the call centre floor.

Over the years Sharon has gained a broad range of experiences with a number of both public and private sectors including Vodafone, Emirates, Gap and a several Housing Associations. Always keen to continue her own development Sharon is a qualified NLP Practitioner.

In her down time Sharon enjoys keeping fit through running and spinning and spending time with her family.

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