Telephone Selling Skills

Telephone Selling can often feel like banging your head against a brick wall.  While some people relish the challenge, many find the reality of the situation disheartening at times.  It can be hard to get through to the right person, get past the dreaded past voicemail, let alone get them interested in your product/service.

This one day course will give you practical solutions and tips for getting past those gatekeepers, getting your calls returned and boosting your sales results.  You will leave this session energised and inspired –eager to make calls and that motivation will last.

Whether you are a new to getting appointments or making sales by ‘phone, or whether you would just like to refresh and pick up some new tips, this course will be a good investment of your time.  You will be hitting your targets and enjoying your work all at the same time!

Cost Effective

This workshop will support your people to increase sales or serve customers more efficiently. We are always keen to discuss metrics with you to demonstrate and guarantee maximum return on your investment from working with us.

The Course

This course is useful for people using the telephone to introduce their organisation, make appointments, sell products or services and follow-up leads or service.  The session will be invaluable for people new to this type of work and will also be a good refresher to energise existing telephone sellers or outbound callers.


This is an interactive session so come prepared to discuss and practice your skills in a safe, friendly and fun environment. It’s the best way to learn and the day will fly by!


The course lasts 1 day


The course usually runs from 9.30-4.30


Venue of your choice

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